Technical Support Engineer - Islamabad

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Job Description

This position requires to Work in a challenging environment, giving Technical Support to Franchisee’s from all around the world. Timings will be from 5pm till 2am (including 1 hour dinner break) & from 1am till 9am. It includes but not limited to the following key responsibilities:

Responsibilities

·         Handling of all the live issues

·         Receiving Calls from the franchisees as well as making calls

·         Maintaining backup plans

·         Reporting daily progress to supervisor

Requirements

·         Bachelors Degree in Computer Sciences or Telecom

·         SQL Databases basic skills (Query writing etc)

·         Windows Troubleshooting skills

·         Fluent English is a must

·         Networking knowledge will be a plus

We offer competitive compensation and benefits. For consideration, please email your resume to hr@netsolace.com.pk