McAfee Support/Resident Engineer – Lahore

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This is an immediate entry-level job opening for the post of McAfee Support/Resident Engineer. Full training will be provided to the selected candidate along with McAfee certifications. The most suitable candidate will be a fresh IT graduate or someone with not more than 1-2 year experience.

Main Responsibilities

    ·         Co-ordination with McAfee support team worldwide
    ·         Logging and tracking of cases with McAfee for any issues that arise
    ·         Backups of SMG (Messaging Gateway) /SWG (Web Gateway)
    ·         Database maintenance for McAfee products
    ·         Resolve daily operational issues on McAfee products nationwide
    ·         Assist client in any RMA (Warranty Claim Approvals)
    ·         Upgrade software and patches, if any
    ·         Assist client employees in the absence of Operations team
    ·         Resolve end user issues with McAfee products in coordination with client’s Helpdesk 

              team
    ·         Coordinate with Information Security and Operations team if any issues arise

Please send CVs to undersigned mentioning 'CV for RE' in the subject.

Thanks,

Jamal Ahmad ( jamal.ahmad@dwp.com.pk )

Senior Technology Consultant

DWP Technologies

0302 841 0179